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Quality Management
QUALITY & INFORMATION
Quality Management
Trust is built task by task.
In clinical development support, testing services, and the supply and sale of research materials, MedBis places importance on quality, research ethics and the proper management of specimens and information. By clarifying aims and responsibilities, sharing a common understanding with those involved, and recording and checking our work, we strive to carry out work that earns your trust.
We set procedures and checkpoints covering the whole process leading to the results, and manage our work so that its status can be tracked.
Contents
01
Scope of Work and Roles
We confirm the aims, scope of work, deliverables and schedule in advance and clarify the roles of staff and the organisations involved, to prevent misunderstandings and omissions.
02
Procedures, Records and Deliverables
We prepare standard operating procedures and record the work carried out and the results of checks in line with them. Reports and data are delivered after checking that they are consistent with the plan and specifications.
03
Handling Issues and Improvement
Changes and quality issues are shared with those involved, together with their nature, impact and the action required. We record the causes and the actions taken, and use them to prevent recurrence and make improvements.
04
Contact
If you have any questions about the conditions under which we carry out our work, the management of specimens and data, confidentiality or other matters, please contact us.
