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Privacy Policy

MedBis Co., Ltd. ("the Company") recognises the importance of personal information and strives to handle and protect it appropriately in compliance with relevant laws, guidelines and other rules.

Collection and Use of Personal Information

We collect personal information fairly after making the purpose of use clear, and, except where permitted by law, use it only to the extent necessary to achieve that purpose. For special care-required personal information such as medical history and test results, we confirm the legal basis for collection, any necessary consent and other requirements in accordance with the law.

Purposes of Use

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Responding to enquiries, consultations and requests for documents

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Communication, contracts, performance and reporting of results for clinical development support and contract testing and analysis

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Quotations, order acceptance, shipping, invoicing and transaction management for research materials and other products

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Consideration of, communication about and contract management for joint research and business collaboration

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Providing necessary information about our services

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Compliance with laws, and the exercise of rights and performance of obligations

Personal information entrusted to us by medical, research and other institutions is used only within the scope of the entrusted work.

Security Management

To prevent leaks, loss, damage and similar incidents involving personal data, we take security measures suited to the information and the work. Data that is no longer needed is erased or disposed of after confirming any retention obligations under laws, contracts and other rules.

Supervision of Contractors

We select contractors after confirming how they handle personal information, and supervise them as necessary and appropriate through contracts and other means.

Provision to Third Parties

Except where permitted by law, we do not provide personal data to third parties without the prior consent of the individual. We also confirm the purpose and legal basis before sharing with group companies and partners. For joint use, we notify or publish in advance the information concerned, the scope of users, the purpose, the person responsible for management and other details.

Provision to Third Parties in Other Countries

We confirm the recipient and its handling arrangements, and take the necessary measures under the law, such as providing information and obtaining consent.

Requests for Disclosure and Other Actions

For notification of the purpose of use, disclosure, correction, suspension of use or other actions concerning retained personal data, or disclosure of records of provision to third parties, please contact the office below. After verifying the identity of the individual or their legitimate representative, we will respond in accordance with the law and explain the required documents, how to make a request, any fees and other details. For entrusted information over which the Company has no authority, we may ask you to contact the party that entrusted it to us.

Cookies and Similar Technologies

This website uses cookies and similar technologies to optimise the browsing experience and to improve the site. The information obtained in this way does not, on its own, identify an individual.

We use Google Analytics, provided by Google LLC, to understand how the site is used and to improve it. Google Analytics uses cookies to collect information such as the browser used, the referring source, the pages viewed, the time spent on them and the approximate region. That information is transmitted to Google and retained for the period Google sets. We use the aggregated reports Google provides solely to improve this website.

For how Google handles this data, please see the Google Privacy Policy and “How Google uses information from sites or apps that use our services”.

You may disable cookies in your browser settings, although some functions of this website may then become unavailable. You may also stop collection by Google Analytics using the opt-out add-on provided by Google.

Enquiries and Complaints

MedBis Co., Ltd. Personal Information Enquiries

Address

5-2 Matsugasaki Rokunotsubo-cho, Sakyo-ku, Kyoto 606-0915, Japan

Personal Information Protection Manager

Mamoru Nakanishi, Head of Administration

Contact details

+81-75-585-4964

Hours

9:00–17:00 (Japan time)

Please contact us first through the enquiry form. We will get back to you.

Review of This Policy

We review this policy in response to legal amendments and changes in our business or operations, and publish it on this website. Where required by law, we will separately notify you, obtain consent or take other steps.

Last revised: 10 October 2026