From Enquiry Registration to Supply

Enquiry and Registration

Please contact us first. A member of our staff will confirm your institution, department and position, name, contact details, intended use and planned tests or evaluations, and complete the registration. Please tell us the materials you plan to use and the quantity and delivery date you require, as far as you know them.

Individual Review by Our Staff

We review your registration and ask for further information if needed. We confirm whether the request falls within the scope of supply, its suitability for the material, the method of use, the handling environment, legal requirements and the scope of documents that can be provided.

Documents and Adjustment of Supply Conditions

Based on the results of the review, we provide related documents and adjust the specifications, quantity, delivery date and contract conditions. For requests that can be supplied, we provide a quotation.

Contract and Order

If you agree to the quotation and supply conditions, we will accept your order after concluding the prescribed contract.

Delivery

We deliver to the specified place on the specified date and time, on the agreed conditions. We set transport conditions appropriate to the material and provide the necessary related documents.